Frequently Asked Questions


What is your Shipping Policy?

 

Do you do local pickup?

We ship nationally using USPS First-Class mail. Delivery is estimated within 1-3 days after your purchase has been shipped. Jewelry is made to order within 14 days of purchase. You will receive notification that your purchase has been sent along with a tracking number. 

 

Yes! We are located in Easthampton, MA. A studio appointment is required for local pickup. Please contact erin@tinyanvil.com to make an appointment.


What is your Return Policy?

 

 

 

Do you do Repairs or Replacements?

We accept returns within 30 days of purchase for exchanges or store credit. Returns can only be done with receipts. Please contact us for return inquiries and authorization

If you purchased your item from a retailer, please contact them directly for return information.

Custom jewelry or sale items cannot be returned.

 

Tiny Anvil will repair jewelry for free within 6 months of purchase. Send us an email with a brief description of the problem prior to shipping item to us for repair. Please note that we are not responsible for any shipping fees associated with repairs. 

 

If you lose and earring we can replace it! The cost will be half of the original price of the earring. Additional details may be needed to correctly match your earring. Send us a picture and we will let you know what additional action is needed to replace your earring. 


What is your jewelry made of?

 

How do I clean your jewelry?

We primarily use brass, copper and, in some instances, sterling silver.

 

Brass and copper jewelry will oxidize over time. The beautiful and varied effects of age on brass and copper are part of the appeal in Tiny Anvil’s designs. It is best to keep jewelry dry and away from contact with chemicals, oils, and liquids. Remove jewelry when applying perfumes, lotions and hair products and while swimming or bathing.  

If your piece could use a little perking up, depending on the style of your jewelry, there are some east tricks to keep it looking great! Using a polishing cloth will lightly clean off excess oxidization. To make brass and copper shiny and bright buff it with fine grade steel wool (#000 or #0000).


Where can I find your great stuff?

 

Do you Wholesale?

To find Tiny Anvil jewelry please visit one of the fine stores listed on our Find Us page. You will also find information about upcoming shows and events here. To alway be up to date Follow us on Instagram and Facebook

Yes! Please send wholesale inquiries to tinyanviljewelry@gmail.com